It is exceedingly obvious that Bill puts all of his effort and energy into making this team and this project a success. Almost every week that has passed since Bill joined the Global KM Team, I have noticed small (and large) improvements in how we operate as a team, how we deliver, how we communicate and how we think about what we are collectively doing and building.

It is this thoughtfulness and painstaking attention to detail that is a key factor in making our team successful. Bill is the glue that binds us and the jackhammer that propels us forward. Additionally, Bill has been superb as our solution owner and helps put the walls up when there are asks from every direction that, if we let bleed into our current workstream, would most certainly derail our timeline. Thanks for keeping us on task and on target, Bill!

Bill supported an RFP response at the State of Colorado for their Accessibility Audit. Bill was incredibly instrumental in helping to craft the solution and supporting an Accessibility SME from another market. I was most impressed by Bill’s get it done mentality and he was continually jumping into the proposal to write sections based on team discussions.

I have found that the first draft of a proposal is often times that most difficult but this was not true with Bill. He was thoughtful and collaborative during recurring check-ins and he took on the initial drafting of nearly all of the core solution pieces. His writing was aligned with the tone and voice already included in the document and was exactly what I would expect from a seasoned RFP writer. Bill’s ability to take ownership and get the work done helped us to have a strong proposal that was aligned to the client’s needs and did not require lots of rework or time outside of normal business hours. I was incredibly grateful for Bill’s work on this proposal and would look forward to the next time I can work with Bill.

Bill is a challenger, a skilled motivator, ethical, decisive and exhibits comfort working in the gray. He was open-minded and trusted me as the subject matter expert in change management and was always available via chat / call / email to provide additional information, alignment, and clarity on expectations. He understands the strengths of his team members and leverages their knowledge as a skilled project manager. He shared credit for work well done and continuously encouraged team members to participate and contribute at their highest levels.

Bill’s way of working specifically celebrating small wins and sharing credit for work well done motivates the team to keep winning. This demonstrates recognition and respect for team members. I am so grateful that I got the privilege to work with such a talented and experienced leader. It’s been such a pleasure to work with him, I look forward to more opportunities in future!